We have more than 20 years of experience in the development and execution of consultancy projects, where we apply a unique formula in the market: deep sectorial knowledge together with advanced processes and transversal methodology. Our winning combination brings together a leading team in the sector made up of hotel experts with a track-record of the highest level in multinational chains, together with a pool of consultants and multi-sector analysts with proven experience in projects of various types at a sectorial, geographical and methodological level that can be incorporated into all types of projects. Some examples of projects we have developed and in which we have great experience are:

Strategic plans

Transformation plans

Feasibility plans

Designing value propositions

Call centre optimisation

Loyalty programs

Optimisation of business processes

Business and marketing plans

Definition of organisational models

Benchmarking studies and observatories

Transformation and optimisation of the mice segment

Demand forecasting models

Customer experience optimisation (on and off)

Upselling and cross-selling programmes

Our partners

Our partners

Our partners

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